Heading to hospital can be daunting enough without the prospect of unexpected bills. That’s why we have special agreements with providers in select locations across Australia to reduce your out of pocket costs for certain procedures when you go to hospital. These arrangements are available to Australian residents only.
You can access these no gap services provided the procedure or treatment is included in your policy (and you've served any waiting periods). You'll still need to pay your Hospital excess, if you have one.
No gap hip and knee replacement
nib Clinical Partners
Available: Newcastle, Lake Macquarie, South Sydney, Bowral, Wollongong and the Illawarra area (more locations coming soon).
By choosing an nib Clinical Partner, you can trust that you’re choosing an experienced orthopaedic surgeon and that you won’t have anything extra to pay towards the cost of your procedure.
If your surgeon thinks you’re eligible, you can also recover in the comfort of your home through our Rehab at Home service, with experienced physiotherapists and other allied health professionals coming to you.
No gap cardiac specialists
Available: see locations across Australia on the GenesisCare website.
If you require heart surgery, we have an arrangement with GenesisCare to reduce your out of pocket expenses.
By selecting a GenesisCare practitioner for your heart surgery, you may have a reduction in out of pocket expenses for their portion of your surgery costs. Do check the fees for your anaesthetist and assistant surgeon before you book surgery as they are not a part of this arrangement and could charge you an out of pocket cost.
To find participating practitioners or for more information on any of these arrangements, contact the nib Health Facilitation Team on 1800 312 892 or email [email protected]